Mdm Liyana from Hilwah Maid Agency & Aurora Employment Services has all along been a responsible and reliable agent to liase with. She is very responsive and has helped me alot whenever I have any queries when dealing with my helper. I have engaged her service since 2022 and she is very kind and dedicated person. She guided me from the start, through the process of engaging a helper till now whenever I have doubts, issues or queries. Kudos to Mdm Liyana, alhamdulillah I am blessed to have a reliable and good hearted employment agent. :)
Alhamdulillah MasyAllah my family and I are so contented and thankful to be served by Hilwah Maid Agency & Aurora Employment. Their services are top notch and encompass a lot of entities in the process of hiring a helper. From selection, to application to follow up services after hiring a helper. Special mention to staff, Nur Liyana who has rendered stellar services. She is always hands on and helpful, and willing to go the extra mile to offer commendable assistance. Her patience in dealing with challenging situations is impeccable. Overall I'm satisfied and impressed by this agency.
Stop looking for maid agency immediately! Aurora Employment is the best MDM NANA WHO HELPED US GET THE INDONESIA HELPER WAS VERY PROFESSIONAL ,UNDERSTANDING AND GOT US THE MAID WE WANTED ALTHOUGH IT TOOK 7 WEEKS IT WASN'T THEIR FAULT, AS THE HELPER WAS MY DAUGHTER FIRST HELPER AND SHE TRAVEL EXTENSIVELY THUS CAUSING DELAYS,MDM NANA WAS PATIENT IN GETTING HER TO SIGN THE FORMS REQURED BY MOM AND TO GO FOR THE COURSE LAST AND FOREMOST THUMBS UP 👍 PS WE HAD MAID FOR THE PAST 20 YEARS BUT THIS AGENCY AND MDM NANA WERE THE BEST
What I liked about this agency is the training they provide for the helpers are good. They not only train the basic household but also personal hygiene which I liked most. As for the agent whom I have liaised with, Liyana is the best because she is fast and reliable. I have been engaging her for the longest time now and she is committed with her work so you don’t have to worry about the timeline of when the helper will be coming because she will update you time to time. Very efficient!
I have been engaging Hilwah Agency services for the last 6 years.They are professional. Always a personalised service from Hilwah. Hilwah Agency custom made their services as per clients need. Sure to recommend to others.
I’m truly grateful for the support from Hilwah Maid Agency. The whole process was smooth, and they really understood my needs. My mom is a bedridden stroke patient, so having someone patient, reliable, and caring as a helper is very important for us. Special thanks to Aishah and Hilwah herself who went the extra mile to assist me in finding a suitable maid. You can see that they genuinely take pride in what they do, from carefully selecting the maids, to ensuring they go through proper training before being handed over. They even perform ruqyah for the maids, which gave me peace of mind. Finding a good helper is never easy, and I’ve experienced the difference. My first maid from another agency was a bad experience, but with Hilwah, I can really see the quality and effort put into preparing the maids. This is already my third helper from them, and I’m thankful for their consistent dedication and assistance. Thank you, Hilwah Maid Agency, for making this challenging journey a little easier. Truly appreciate all your help.
Great service and professional in handling maid matters. I recomemnded my cousin and Hilwah maid Agency did a great job by processing the maid from A to Z at ease. Highly recomended!
I'm thrilled to share my positive experience with Hilwah Maid Agency & Aurora Employment Services, particularly with NaNa, the dedicated agent who assisted me. This is my second time engaging her services, and I'm impressed with the results. My previous helper, found by NaNa, worked with me for 4 years. Although she had to leave due to family commitments, I was hesitant to work with another agency after a nightmare experience with a different provider. However, NaNa's professionalism and understanding nature put me at ease. She efficiently sourced a new helper for me within a month, and I'm delighted with the outcome. The new helper is hardworking, easy-going, and adapted to our family within two weeks. I'm grateful for NaNa's exceptional service and appreciate her efforts in making our lives easier. I wholeheartedly recommend NaNa and Hilwah Maid Agency & Aurora Employment Services to anyone seeking reliable and efficient maid agency services. Thank you, NaNa, for your dedication and support!
From start to finish, my experience with Hilwah Maid Agency & Aurora Employment Services was fantastic. They were professional, efficient, and went above and beyond to find the perfect helper for our family. I especially appreciate their unique practice of performing Ruqyah. This demonstrates their commitment to the well-being of their helpers and fosters a positive environment in our home. I wouldn't hesitate to recommend their services.